If you’re seeing Roku Error 014, it basically means one thing: your Roku can’t connect to your Wi-Fi. Whether you’re setting things up for the first time or your Roku suddenly lost its connection, this guide walks you through exactly how to fix it — without any guesswork (or rage-quitting the remote).

Let’s get your streaming back on track.

What Does Roku Error 014 Actually Mean?

Roku Error 014 pops up when your device can’t connect to your wireless network during setup or when it’s trying to stream. It’s most commonly caused by:

• Entering the wrong Wi-Fi password (it happens to the best of us)

• Weak or unstable Wi-Fi signal

• Router settings that block the Roku connection

• Outdated software or a temporary glitch

Now that we know what we’re dealing with, let’s fix it.

Step 1: Double Check Your Wi-Fi Password

Yes, it’s basic. But it’s also the number one reason for Error 014. On the Roku connection screen:

1 – Select your Wi-Fi network

2 – Carefully re-enter your Wi-Fi password (case-sensitive, so watch those caps)

3 – Hit Connect and wait a few seconds

Still not working? No problem — we’ve got more tools in the toolbox.

Step 2: Reboot Everything (Seriously)

Tech rule #1: try turning it off and on again. Here’s the right way to do it:

1- Unplug your Roku device

2 – Unplug your router and modem

3 – Wait 30 seconds, then plug your modem back in

4 – After the modem lights stabilize, plug in the router

5 – Wait another minute, then plug your Roku back in

Once everything’s back online, try reconnecting your Roku to Wi-Fi again.

Step 3: Move Your Roku Closer to the Router

If you’re far from your router — or there are thick walls in between — the signal might be too weak. Try:

• Moving the Roku and router closer together

• Removing any large obstructions (metal shelves, appliances, etc.)

• Connecting via Ethernet, if your Roku model supports it

A strong, stable signal makes all the difference.

Step 4: Update Your Roku Software

If your Roku is running old firmware, it might struggle with newer Wi-Fi networks.

1. From the home screen, go to Settings

2. Tap System > System Update > Check Now

3. Install any updates that show up

4. Then try connecting to your network again.

Step 5: Check Your Router Settings

Sometimes, your router’s settings can be the culprit. Here are a few things to check:

MAC address filtering: If this is enabled, make sure your Roku’s MAC address is allowed

2.4GHz vs. 5GHz: Some older Roku models only support 2.4GHz — try switching your router to that

SSID broadcasting: Make sure your Wi-Fi network name is visible and not hidden

You can log into your router settings by typing something like 192.168.1.1 into a browser (check the back of your router for the exact address and login info).

Still Not Working? Try a Factory Reset

This is the nuclear option, but it can wipe out whatever glitch is causing the problem.

Go to Settings > System > Advanced System Settings

Tap Factory Reset

Follow the on-screen instructions

You’ll need to set your Roku up again from scratch — but with a clean slate, Error 014 often disappears for good.

Conclusion

Roku Error 014 is frustrating, but most of the time, it’s fixable in just a few minutes. Whether it’s a mistyped password, a weak signal, or a settings hiccup, the steps above should get you back to binge-watching in no time.

If all else fails, contacting Roku Support isn’t a bad idea. But chances are, you won’t need to.